Shipping Policy

We work with fulfillment partners around the world to get your order to you as quickly and safely as possible. Here's what to expect.

**Processing Time**
Orders are processed within 1–2 business days of purchase. During high-volume periods (sales, holidays), processing may take a little longer — we'll keep you posted if it does.

**Shipping Time**
Once shipped, most orders arrive within 8–12 business days, depending on your location and local customs processing. Remote areas may take a few days longer.

**Where We Ship**
We ship worldwide. If we're ever unable to deliver to your address, we'll let you know before your order ships and issue a full refund.

**Shipping Costs**
`[Free shipping on all orders / Free shipping over $X, flat rate of $X below that]` — shown at checkout before you pay.

**Customs, Duties, and Taxes**
International orders may be subject to customs duties, import taxes, or handling fees on arrival. These are the customer's responsibility and aren't included in your order total, since they vary by country. Check with your local customs office if you're unsure what to expect.

**Tracking Your Order**
Every order ships with tracking — visit our [Track Order] page once you get your shipping confirmation email.

**Delays**
Shipments can occasionally be delayed by customs inspections, weather, or carrier issues beyond our control. If your order is significantly delayed, contact us and we'll help track it down.

**Lost or Damaged Packages**
If your package arrives damaged or never arrives, contact us within `[7 days]` of the expected delivery date with your order number, and we'll sort out a replacement or refund.